FAQ

Frequently Asked Questions

 Registration

Registration will be in the foyer outside Ballroom East and West. You need not bring anything along with you as you are automatically added to the attendee list when you register.

At registration you will receive 

  • Your attendee badge - without a badge you will not be allowed into the main plenary and expo floor

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Wifi

The wifi at the venue is password protected. You will be able to find this password in your event brochure on the day.

Where will my pass allow me access to :

 

Dress code

The dress code is Business Formal 

Expo pass 

This pass will only allow you onto the expo floor and not into the main plenary conference area. You will have access to all the exhibition stands as well as the Tech Demo presentations. 

Should you wish to upgrade your pass please contact

customerservice@kineticevents.net

or call (+27) 21 180 4700

 

Speaker Presentations for main plenary presentations 

We endeavour to get the presentations up after three working days of the event you will be sent a link to the event website where you can download it

Full

Delegate pass

This pass will allow you access into the main plenary conference area containing keynotes and panel discussions as well as the expo floor with exhibition stands and Tech Demo presentations.

 

General updates

As an attendee you will receive periodic updates. However, you are welcome to request any information, such as an updated agenda,

at any time via customerservice@kineticevents.net

Lunch

Lunch is provided to all Full Delegate pass attendees. There will be a commissary available on the expo floor for those wanting to purchase items

 

Welcome to the event (registered attendees / expo attendees)

If you have not received a welcome email from our Customer Service Liaison please call us on:

(+27) 21 180 4700

or send an email to customerservice@kineticevents.net

Accommodation

If you require accommodation for the event please request our "eCommerce Africa Confex Accommodation and Directions" information sheet

 

Personal Assistants

We encourage our attendees to stay connected. If you are a PA to an attendee please send us an email with the following details so we can add you to our mailing list 

  • Name & surname of attendee 
  • Your name and surname 
  • Your contact number and email address
Catering:

Our venue is proudly Kosher/Halaal friendly. However should you require a specific meal, please send your requirements to:

customerservice@kineticevents.net 

22nd & 23rd February 2016 I Convention Square, 1 Lower Long St, Cape Town, 8001I

  Accounts

To follow up on outstanding payments please contact :

Megan Mitchley via admin@kineticevents.net

or call (+27) 21 180 4700

22nd & 23rd February 2016 I Convention Square, 1 Lower Long St, Cape Town, 8001I

Customer Service:

Any questions relating to your participation in our event please contact:

customerservice@kineticevents.net

or call (+27) 21 180 4700

 

Customer Service:

Any questions relating to your participation in our event please contact:

customerservice@kineticevents.net

or call (+27) 21 180 4700

 

 

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eCommerce MoneyAfrica Confex
14 - 15 March 2018
Cape Town International Convention Centre
South Africa

About Us

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Contacts

For general information about The eCommerce Africa Confex, including registration, please contact us at:

  • info@kineticevents.net
  • +27 (0)21 180 4700
  • +27 (0)86 547 5371
  • 2nd Floor, Dean Street Arcade Dean Street, Newlands, Cape Town, 7700, South Africa