Frequently Asked Questions | eCommerce Money Africa Confex

Frequently Asked Questions

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1. eCommerce Africa Confex

14 - 15 March, 2017 | CTICC, Cape Town

2. Customer Service

If you have any questions about the event, do not hesitate to email us

3. Registration

Registration can be completed through your sales representative

4. Agenda

If you are registered to attend and would like an updated copy of the agenda, you can request one from the producer




Registration will be at the registration desks of the CTICC, Cape Town. You need not bring anything along with you as you are automatically added to the attendee list when you register.

Please note that parking is complimentary, and you can collect your ticket at the help desk.

At registration you will receive

  • Your delegate badge - without a badge you will not be allowed into the main plenary.
  • eCommerce Africa Event brochure

If you require accommodation for the event please request our "eCommerce Africa Accommodation and Directions" information sheet via
Our venue is proudly Kosher/Halaal friendly. However should you require a specific meal, please send your requirements to
The wifi at the venue is password protected. You will be able to find this password in your event brochure on the day.
The dress code is Business Formal
 We endeavor to get the presentations up after three working days of the event you will be sent a link to complete the event feedback form. Once completed you can download the event presentations.
 As an attendee you will receive periodic updates. However, you are welcome to request any information, such as an updated agenda, at any time via


Hear about the latest tech and fulfillment to assist you with growing your business for years to come. The agenda is inspired and presented by key industry thought leaders.


Cross-Border Ecommerce

Interactive panels and presentations covering cross-border trade

Cross-device purchasing

The holy grail of digital marketing - Hear why it is becoming one of the most important phenomena for online marketers.

The growing role of apps

Learn how to optimise your digital marketing strategy to compete in the various technology spaces


Omni-channel shopping

A trend which is now beginning to make an impact in Africa. Hear from the experts about how to get this right.

Online Payments and trust

In Africa, many consumers simply don't trust online payments systems - How do we alleviate ‘buyers' fears.

Ecommerce journey optimisation

Improvements to ensure that your team is consistently good across the ecommerce customer journey


IOT Trends

Why the Internet of Things is fast becoming the retail trend of 2018

Artificial Intelligence in ecommerce

What does the future hold? Using AI to improve the customer experience instore and online.

The Black Friday commerce checklist

Black Friday is fast becoming a challenge for online retailers in Africa. Is your checklist intact?