Takealot.com’s mission is to be the most customer-centric online shopping destination in Africa.  Our company is built around the simple concept that the customer comes first.

Our success is based on our ability to delight our customers with amazing customer service. All of our focus is dedicated to improving the customer experience, from the moment you arrive on our website and place your order to the moment it arrives at your door and any occasional hiccups that may occur during and after delivery (We strive to be perfect but things do happen…).

By aligning ourselves to this philosophy, we believe Takealot.com will be the number one online shopping destination across Africa.